Billing Terms And Conditions

What types of rugs do you offer?

We offer a wide variety of rugs, including modern rugs, vintage rugs, and traditional rugs. Our collection features various patterns, colors, and sizes to suit any home decor style.

How do I choose the right rug for my space?

Choosing the right rug depends on the room size, furniture layout, and the desired aesthetic. Consider the rug's pattern, color, and material. For high-traffic areas, durable materials like wool or synthetic fibers are recommended.

Are your rugs made from sustainable materials?

Yes, we are committed to sustainability. Many of our rugs are made from eco-friendly materials such as organic cotton, jute, and recycled fibers. We strive to provide beautiful and environmentally conscious options.

How do I care for and clean my rug?

Regular vacuuming and spot cleaning are essential for rug maintenance. For deeper cleaning, we recommend professional rug cleaning services. Always follow the care instructions provided with your rug to ensure its longevity.

Do you offer custom-sized rugs?

Yes, we offer custom-sized rugs to fit your unique space perfectly. Contact our customer service team with your requirements, and we'll help you create a rug that fits your needs.

Can I return or exchange my rug?

Yes, we offer a flexible return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it within 30 days. Please refer to our return policy page for more details.

What are the benefits of wool rugs?

Wool rugs are durable, naturally stain-resistant, and soft underfoot. They also have excellent insulation properties, making them perfect for both warm and cold climates. Wool is a sustainable and biodegradable material, adding to its appeal.

How do I ensure my rug stays in place?

To keep your rug from slipping, we recommend using a rug pad. Rug pads provide extra cushioning, prevent slipping, and extend the life of your rug. They are especially useful on hard surfaces like wood or tile floors.

Are your rugs child and pet-friendly?

Yes, many of our rugs are designed to be durable and easy to clean, making them ideal for homes with children and pets. Look for rugs made from materials like polypropylene or wool for added durability.

How can I stay updated on new arrivals and special offers?

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